Debt collectors can only charge fees or interest that were explicitly authorized by your original credit agreement or permitted by state law. Adding unauthorized charges like generic “collection fees” or “handling fees” is a direct violation of the Fair Debt Collection Practices Act (FDCPA). Debt buyers frequently purchase accounts without the original signed contract, meaning … Read more
By federal law, a debt collector must send you a written validation notice within five days of their first communication with you. While mailroom errors happen, failing to send this notice is often a calculated tactic and a documentable FDCPA violation. Missing this notice means your 30-day window to dispute the debt never legally started, … Read more
Discrepancies are usually a data problem: If a debt collector says you owe more than your records indicate, do not assume your memory is wrong. Debts are sold in bulk spreadsheets, and missing data frequently leads to inflated balances. Federal rules require accuracy: The legal framework governing debt collection does not give agencies a free … Read more
Attorneys can legally collect debts, but a debt collector cannot falsely claim to be an attorney or imply a lawyer has reviewed your file if they have not. Sending a “meaningless attorney letter” where a lawyer’s name is stamped on a mass mailing without actual legal review is a violation of federal law. If a … Read more
Debt collector scripts are not just random words; they are precision-engineered psychological tools designed to bypass your logical defenses. The “I am here to help you” reframe is a strategic tactic intended to position the collector as an ally while leading you toward a payment commitment. Specific phrases like “good faith payment” are often used … Read more